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Privacy Policy

What our forms collect, why we collect it, who sees it, and how you can use your California privacy rights.

Last updated: October 11, 2026

Summary

We collect the contact and project details you send us so we can answer you, visit your home or business, and prepare your estimate. We don’t sell your personal information.

This policy covers the Los Angeles Home Remodelers website (the “site”), run by Los Angeles Home Remodelers in California (“we,” “us,” “our”). It explains what we collect, why we collect it, who sees it, and the rights you have under California law, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (together, the “CCPA”).

What our forms collect

Our lead, contact and estimate forms ask for some or all of the following:

  • your name
  • your phone number and email address
  • your project address or ZIP code
  • the type of project and details you describe, such as timing and whether you have plans
  • photos or files you choose to upload (optional)

Please don’t send Social Security numbers, bank or card details, or health information through the site. We don’t need them for an estimate.

What your browser sends

Like most websites, the site receives some technical details automatically when you visit:

  • your IP address and the general area it points to
  • your browser and device type
  • the pages you view and the site that sent you here

We get these through cookies and similar tools, covered in Cookies and analytics below.

How we use your information

We use personal information to:

  • answer your questions and book in-home visits or business walkthroughs
  • prepare estimates, contracts and permit applications
  • call, text or email you about your project
  • keep the site and its forms running, secure and free of spam
  • meet our legal, tax, licensing and warranty duties

We collect only what these purposes need.

Calls, texts and emails

When you send a form, we’ll call, text or email you about that request. You don’t have to agree to marketing calls or texts to get an estimate.

If you agree to receive texts from us, message and data rates may apply. Reply STOP to any text to stop receiving them, or HELP for help. Every marketing email includes an unsubscribe link.

Cookies and analytics

The site uses cookies and similar tools to keep forms working, block spam, and count which pages people visit. Some of these tools come from service providers who run them for us.

You can block or delete cookies in your browser settings. Some features, such as the forms, may not work without them.

Who we share information with

We share personal information only with:

  • the contractor doing your work, so they can visit, estimate and build your project
  • service providers who help us run the business, such as web hosting, form tools, email, phone and scheduling services, and who may use it only to serve us
  • building departments, when a permit application needs your name and project address
  • others when the law requires it, such as a court order, or to protect our rights and safety

If the business is sold or merged, personal information may pass to the new owner, who must follow this policy.

No sale of personal information

We don’t sell personal information, and we don’t share it with others for their own advertising.

We honor a Global Privacy Control (GPC) signal from your browser as a valid request to opt out of any sale or sharing of your personal information for that browser.

California’s “Shine the Light” law lets you ask whether we’ve shared personal information with third parties for their own direct marketing. We don’t.

Your California privacy rights

If you live in California, you can ask us to:

  • tell you what personal information we’ve collected about you, where it came from, and who we’ve shared it with
  • give you a copy of your personal information
  • correct personal information that’s wrong
  • delete your personal information, subject to the exceptions the law allows
  • stop any sale or sharing of your personal information

We don’t collect sensitive personal information through the site, and we won’t treat you differently for using any of these rights.

How to make a privacy request

Send your request through the form on our Contact page or the Call Us button, and tell us which right you want to use. We answer within the time California law sets.

We verify your identity by matching the name, phone number or email you give us with our records. Someone you authorize, such as an agent, can make a request for you with your signed permission.

How long we keep information

We keep project records, including estimates, contracts, change orders, permits and related messages, for as long as warranty, licensing, tax and other legal rules require.

Inquiries that don’t turn into a project are deleted once we no longer need them to answer you or meet a legal duty.

Security

We use reasonable safeguards, including limited access, to protect the information you send. No website is completely secure, so please keep financial and ID details out of our forms.

Children’s privacy

The site is meant for adults planning a remodel. We don’t knowingly collect personal information from children under 16. If you think a child sent us information, contact us through the form on our Contact page or the Call Us button and we’ll delete it.

Links to other websites

The site links to other websites, such as city building departments and the Contractors State License Board. We don’t control those sites, and this policy doesn’t cover them.

Changes to this policy

When we change this policy, we update the date at the top of this page. If a change is significant, we’ll also post a notice on the site.

Contact us

Questions about this policy or your information? Contact Los Angeles Home Remodelers through the form on our Contact page or the Call Us button.